After enduring months of constant ribbing in the OR, I felt I had no choice but to file a grievance against the offending physician. Looking back, I wish that my hospital had offered a more civil way to resolve my issues with the disruptive doc without blemishing his permanent record. What we needed was a forum for open communication and conflict resolution that let staff deal with issues themselves. Today it's known as our collegiality policy.
Archive December 2009 X, No. 12
Staffing
How We Developed a Collegiality Policy
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