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Archive November 2019 XX, No. 11

Ace Your Next Accreditation Survey

Preparing with a purpose will have you greeting surveyors with confidence.

Nicole Azzara


COLLABORATIVE APPROACH Surveyors assess every aspect of your facility to look for deficiencies, but they also provide insights and advice for how you can improve its overall performance.

Most surgical administrators dread the day. You know the one. It’s the morning you get the call that an accreditation surveyor is in the lobby waiting to analyze every detail of how your facility runs, from front door locks to discharge directions.

Knowing what to expect during a survey and focusing on preparing your staff — and yourself — for what’s likely to be covered during the white glove inspection are keys to earning more distinctions than dings. The following advice from administrators who passed their inspections with flying colors and insider’s tips from an accreditation surveyor will have you heading into surveys confident that you’ll be ready to handle whatever comes your way.

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