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Archive November 2019 XX, No. 11

Teachers of Total Joints

Consulting services can help you start from scratch or push your program to the next level of success.

Jared Bilski

BIO

HANDS ON
Pamela Bevelhymer, RN, BSN, CNOR
HANDS ON Total joint consultants can help you establish proven clinical pathways that cover the entire episode of care.

The Oregon Surgical Institute (OSI) is on pace to complete its 500th outpatient joint replacement of the year next month. Patients are ready to head home 6 hours after they walk into the facility in Beaverton, Ore., because staff know how to run an efficient, successful program that's growing right along with the same-day joints market. OSI's staff and surgeons got the program to where it is today because of their commitment, dedication and hard work, but the facility also received some major help along the way from a consulting program offered through an orthopedic equipment vendor. As the outpatient joints market continues to surge, an increasing number of the major players in the implant and instrument space are offering consulting help to facilities that need assistance launching or streamlining their programs. A vendor-run consulting program can serve as an invaluable resource if you're looking to launch, retool or even rebrand your facility's total joints program.

From the ground up

OSI's consulting program was instrumental in helping the facility launch a total joints program from scratch. It was a 9-month process involving 5 on-site consultant visits (and some late-night meetings) as well as constant phone and email communication. The consultant was a physical therapist, which helped ease some of the initial concerns OSI staff had about getting practical, hands-on advice through the program. "It was extremely meaningful to know that there was another clinical person working with me on this, that is wasn't just a salesperson," says Sarah Roberts, RN, the total joints orthopedic coordinator for OSI.

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