Archive November 2017 XVIII, No. 11

Ideas That Work: The 2-Minute Rule of Work

post-op phone call JUST 2 MINUTES Tasks like post-op phone calls can easily be tackled with 2 minutes of downtime.

The 2-Minute Rule of Work

Ever find staff members looking idle, standing around between tasks? Train your staff to make a habit of looking for tasks that can be completed in 2 minutes: post-op phone calls, entering case history, completing a medical-chart review, and so on. Write these kinds of rudimentary chores in a place where everyone can see them and remind your people to be constantly asking themselves, "What can I be doing right now?" Help them develop the habit. As everyone begins seeing each other implement the rule, your staff will start to see a cultural shift at large — one that benefits your entire facility's productivity. If everyone adheres to the 2-minute rule, tedious tasks are split more fairly and done more efficiently.

Ann Geier, MS, RN, CNOR, CASC
Surgical Information Systems
Charleston, S.C.

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