advertiser banner advertiser banner advertiser banner advertiser banner
Digital Issues

Archive >  June, 2014 XV, No. 6

Ideas That Work: Recognition And Reward

Share Compliments (and Maybe Cash)

lottery scratch ticket WIN-WIN? Reward staff who go above and beyond with a lottery scratch ticket.

RECOGNITION AND REWARD
Share Compliments (and Maybe Cash)

Three days a week in our morning huddle, I share a compliment about a staff member. It could be something I've read in a patient's satisfaction survey, heard in a conversation with a surgeon or picked up from another of our employees. After presenting the positive feedback, the employee who's been recognized gets a $1 lottery scratch-off card. It's a small reward, but our employees enjoy the recognition. And sometimes the card's a winner!

Patty Andrews, RN, BSN, MHA, CNOR
Torrance (Calif.) Memorial Medical Center
patricia.andrews@tmmc.com

 
Have an account? Please log in:
Email Address:
  Remember my login on this computer

DID YOU SEE THIS?
Accreditation

AAAHC Has Accredited Over 5,500 Health Care Facilities...

advertiser banner

Other Articles That May Interest You

Ideas That Work: Wrong-Site Surgery Prevention

A Blue Band to Mark the Unmarkable

Ideas That Work: Let It Be Written, Let It Be Done

Document Telephone Contacts With Patients

Ideas That Work: Calming Young Patients

Kids Can Be Pills, So We Give Them a Tablet