The FDA has issued a Class I recall of McKesson's Anesthesia Care, a web-based data management system that captures patient information for quick reference during surgery.
According to the recall, the software switched one patient's data for another, a potentially devastating mishap considering providers rely on the system to relay alerts about medication contraindications.
McKesson first contacted affected customers about the issue with e-mails and phone calls in March 2013, but the FDA apparently still felt compelled to act.
"There was no patient impact, and there was only one customer report associated with this issue for a single patient record," says Kris Fortner, director of corporate marketing and public relations for McKesson. "We kept the FDA apprised monthly, and have been closely monitoring product performance."
Mr. Fortner says the company is working with the FDA to close the recall.
The company's customers can call 800-442-6767 (option 3) or 404-338-3556 for more information.