Are you a patient satisfaction guru? Would you like to help create a nationwide survey that aims to evaluate the outpatient surgery experience from the patient's point of view? If so, federal healthcare quality researchers would like to hear from you.
As part of a continuing effort to improve care and inform consumers, the Centers for Medicare and Medicaid Services is planning a standardized survey of patients' satisfaction with and self-reported outcomes from surgeries or other procedures at ASCs and hospital outpatient departments.
For the survey, to be drafted in partnership with the Agency for Healthcare Research and Quality and with the Consumer Assessment of Healthcare Providers and Systems Consortium, Medicare is seeking input from a wide range of surgical stakeholders, from administrators, surgeons and staff to patients, vendors and insurers.
The input that CMS is seeking (by March 26, 2013) includes suggestions for relevant topic areas to cover in a patient satisfaction survey as well as publicly available surveys, questions and measures that have previously gauged the subject.
For more information on how to submit suggestions, see the request for information as published in the Federal Register.
David Bernard
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