Looking for a surefire way to improve patient safety? Spend some time reviewing patient satisfaction surveys and notes from post-op phone calls. It's there where you'll find the clues about safety lapses that need fixing in your facility.
For Safety's Sake, Cherish Patient Complaints
© Copyright Herrin Publishing Partners LP. REPRODUCTION OF THIS COPYRIGHTED CONTENT IS STRICTLY PROHIBITED. We encourage LINKING to this content; view our linking policy here.
Other Articles That May Interest You
Nurse warns of the dangers of opioids after her son passes away from respiratory depression after surgery.
In order to prevent the "never event," you need to understand what's causing it.