Archive March, 2012 XIII, No. 3

Safety

For Safety's Sake, Cherish Patient Complaints

Lisa Burry, RN, BSN

Looking for a surefire way to improve patient safety? Spend some time reviewing patient satisfaction surveys and notes from post-op phone calls. It's there where you'll find the clues about safety lapses that need fixing in your facility.

New to Outpatient Surgery Magazine?
Sign-up to continue reading this article.
Register Now
Have an account? Please log in:
Email Address:
  Remember my login on this computer

advertiser banner

Other Articles That May Interest You

A Better Way to Eliminate Retained Surgical Items

Accounting, not counting, will ensure no sponges are left behind.

OR Fire Reveals N.Y.C. Hospital's Safety Deficit

Lack of prevention plan was "immediate jeopardy situation."

Best Practices in Drug Safety

Expert advice on proper medication storage, security and labeling.