Archive November 2011 XII, No. 11

How to Make an EMR Truly Yours

The quest for software that replicates your workflows and mimics your forms.

Irene Tsikitas, Associate Editor

BIO

Many EMR vendors casually toss the term "customization" around when describing their software, as if to say that it's easy to tailor their products to your workflows and replicate your facility's paper charts. But can you really, truly tailor your electronic medical records to fit your facility's unique way of doing things? "Ask what exactly is customizable. You may enter into it thinking you can customize a lot of things, but you really can't," says Jan Kleinhesselink, RN, CPHQ, chief quality officer of Lincoln Surgical Hospital in Nebraska. Or at least, not without an added cost.

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