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Home This Month E-Weekly Newsletter Building a Facility Article Archive Second Opinions
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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > May, 2010 Vol. XI, No. 5

Ideas That Work

Valuable volunteers

You might be surprised by how many older people in your community would love to volunteer at your facility. Our eye center's 40 volunteers help us give patients extra-special attention. They answer questions, escort patients inside the facility and to and from their cars, serve as hosts in waiting rooms, assemble post-op eye-care kits, collate informational packets and help out with mass mailings. Besides the practical benefits, the volunteers give us word-of-mouth marketing and improve our bond with the community.

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Categories: Business Management, Ideas That Work, Staffing/Training
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Lois Babcock; Marion Auld, BSN, MBA; Charlotte West, MPH, RN, CPAN; Billie Carney, RN; Frank Visciglia, PCT, Nancy Torres, RN, and Catherine Kean, RN; Stephanie Diem, RN, BS; Advantage; Association; Attach; Auld, BSN, MBA Clinical Director Endoscopy Center; B's; BSN, MBA Clinical Director Endoscopy Center; Babcock Volunteer Coordinator; Bag; Billie; CPAN Director, Day Surgery/PACU Children's Hospital; Cataract; Center; Clean Endoscopes As; Code Clean Endoscopes As; Communicate Patients; Converting; Coordinator; DMV; Day Surgery/PACU Children's Hospital; Director Endoscopy Center; Dr. B's; EMR;... show all keywords
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