Ask your top employees to try their hand at mentoring. They can help train new hires, rehabilitate difficult employees or give veterans the opportunity to expand their current skill sets. Mentors can serve as useful buffers between you and your staff by explaining facility policies in ways you can't. Your staff also has someone they can go to for advice when faced with problems that might not warrant a trip to your office. Here's how to establish a mentoring program that works.
Archive March 2010 XI, No. 3
Staffing
The Benefits of Mentoring
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