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Outpatient Surgery E-Weekly

News & Notes

Tip of the week Are red-bag wastes, sharps, recyclables and unshredded sensitive paperwork routinely ending up in your regular trash bins? Line those ...

InstaPoll: Do You Check Your Work E-Mail on Vacation?

Be honest: When you're on vacation, do you feel compelled to check your work e-mail 2 or 3 or 4 times a day? Or do you manage to leave it all behind...

N.Y. Hepatitis Outbreaks Linked to Propofol Reuse

An investigation into a pair of hepatitis outbreaks in New York City has revealed that the same anesthesiologist was responsible for spreading 6 cas...

Archive > August, 2009 Vol. X, No. 8

6 Secrets of Our Turnaround Success

Blood, sweat and tears weren't enough to save my surgery center.

Alisa Fischer-Hurst, RN, MHSA, CASC

I walked into the St. Augustine (Fla.) Surgery Center for the first time knowing I'd have to change everything. In 2006, an ASC management company hired me to help turn around the failing facility. My welcoming committee consisted of stained carpets, rainwater leaking through walls, demoralized staff sulking outside empty ORs and a business office littered with unlabeled file folders that contained accounts receivables 74 days out, bloated case expenses and a third-party payor mix that put us squarely behind the reimbursement 8-ball. My initial decision as the new administrator was simple enough: It was time to roll up my sleeves and get to work.

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