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Home This Month E-Weekly Newsletter Building a Facility Article Archive Second Opinions
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Outpatient Surgery E-Weekly

Can Protein-Free Diets Reduce Surgical Complications?

Restricting proteins and amino acids from patients' diets in the days leading up to surgery may lower complication risks, say researchers at the Har...

Robotic Surgery Patients May Have Unrealistic Expectations

Men expecting quicker returns to physical activity after robotic prostate surgery may have unrealistic expectations for the procedure, according to ...

Making the Most of a Staffing Dollar

"Today more than ever, you need to be certain you're getting your money's worth for every minute your staff are on the clock," says Donna Ferguson, ...

Archive > August, 2009 Vol. X, No. 8

6 Secrets of Our Turnaround Success

Blood, sweat and tears weren't enough to save my surgery center.

Alisa Fischer-Hurst, RN, MHSA, CASC

I walked into the St. Augustine (Fla.) Surgery Center for the first time knowing I'd have to change everything. In 2006, an ASC management company hired me to help turn around the failing facility. My welcoming committee consisted of stained carpets, rainwater leaking through walls, demoralized staff sulking outside empty ORs and a business office littered with unlabeled file folders that contained accounts receivables 74 days out, bloated case expenses and a third-party payor mix that put us squarely behind the reimbursement 8-ball. My initial decision as the new administrator was simple enough: It was time to roll up my sleeves and get to work.

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