How to Give Surgeons Great Customer Service
Surgeons perform cases where they feel most comfortable, be it a university medical center, a community hospital or a surgery center. One of the best ways to build your caseload is to make your center a desired location for surgeons. When surgeons don't feel that their needs — or their patients' needs — are being met, they'll go somewhere else. Surgeons are customers with plenty of options. Here are a few customer service issues that transcend every surgical setting.