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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > September, 2008 Vol. IX, No. 9

Staffing

Open for Interpretation

Bea Prashad, RN, BSN, CNOR

Providing an interpreter for non-English speaking patients isn't just about doing the right thing — it's required by law. Here's how to ensure these patients are served by skilled interpreters throughout their stay and receive the same level of care as patients speaking our native tongue.

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Categories: Staffing/Training, Patient Management
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Center; Collaborate; Coltman; Coltman Ms. Coltman; English; Greenville Hospital System University Medical Center; Hire; Hospital System University Medical Center; International Medical Interpreters Association; Interpreter Most; Interpreters; Interpreters Association; Interview; Kinneil Coltman Ms. Coltman; Latino; Make; Medical Center; Medical Interpreters Association; Numerous; Patients; Providing; Remind; System University Medical Center; University Medical Center; Working; act; answer; back; banking; beginning; candidates; care; certification; clear; clinical; close; communicate; companies; complete; complicated; conduits; confer; connection; contact; control; conversation; couple; court; departments; desire; develop; director; diversity; downplay; dress; edit; effective; embarrassment; encounters; ensure; established; ethical; evaluation; exam; expected; experience; experiences; experiencing; expertise; eye; facilities; facility; family; fax; feedback; finished; finishing; flows; fluent; focus; follow-up; foregoing; forms; freelance; freestanding; frightening; full-time; gather; generally; headset; highly; hospital; host; impartial; improve; in-house; including; industry; influencing; information; interpretation; interpreter; interpreters; key; language; learn; left; legal; level; limited; line; lines; luxury; maintain; make; mastering; medical; member; missed; national; native; nice; non-English; nurse; nursing; offer; openly; opportunities; option; part; participants; pass; passing; patient; patients; perioperative; person; personal; phone; poses; post-op; potential; potentially; presents; process; putting; qualified; qualifying; quality; questions; rapport; receive; relay; relaying; rely; remain; repeats; representatives; required; role; serve; services; sets; setting; skill; skilled; smaller; speak; speaking; specific; staff; staffing; stay; surgeons; surgery; surgical; team; telephone; terms; test; testing; thing; touches; trade; unable; understand; unique; versus; visual; vocabulary; work; working; works; year's

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