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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > November, 2007 Vol. VIII, No. 11

Ideas That Work

A Complaint-free OR

Right when gossip was starting to undermine our surgical department, one of our nurses brought in a box of purple bracelets that read "A Complaint Free World.org." The premise of the bracelets is simple: If you catch yourself complaining, move the bracelet to your other wrist. If you hear someone else who is wearing a bracelet complain, you may point out her need to switch the bracelet to the other arm; but if you're going to do this, you must move your bracelet first.

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Categories: Anesthesia, Business Management, Equipping Your OR, Ideas That Work, Infection Control, Staffing/Training, Patient Management
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