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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > July, 2007 Vol. VIII, No. 7

Ideas That Work

The cure for empty-room syndrome

An empty OR loses money
When holding an OR for block time, make sure that your surgical coordinator calls each surgeon's office a week in advance to make sure that he's going to be booking surgery and not canceling at the last minute. You can also mail printouts of your block-time list to all your physicians and ask that they let you know in advance of any time they won't be using.

If a surgeon doesn't have any scheduled cases, release his block time. Review the monthly OR schedule each day and keep a list of the days when you have open booking time. Twice a month, fax every surgical coordinator a list of those times by simply listing the hours your ORs are free at the bottom of a standard fax form.

Judith A. Pasqualoni
Director of Operations
Hamden Surgery Center
Hamden, Conn.
writeMail("jpasqualoni@snet.net")

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Categories: Business Management, Ideas That Work, Staffing/Training
Keywords:
An empty OR loses money; Make a Picture Book to Soothe Pediatric Patients; Ask Job Candidates How They'd Handle Sticky Situations; Organize Your Message Board; Judith A. Pasqualoni; Karen Williams, MPH, CHES, NHA; Lynda Simon, RN; Susan Roland, RN; Board For; Book; Candidates Handle Sticky Situations The; Clinic: Head; Handle Sticky Situations The; Head; Job Candidates Handle Sticky Situations The; John's Clinic: Head; Kyla; Lynda; Manager St. John's Clinic: Head; Message Board For; ORs; PACU; Pasqualoni Director; Patients Children; Pediatric Patients Children; Picture Book; Quint Studer's; RN... show all keywords
An empty OR loses money; Make a Picture Book to Soothe Pediatric Patients; Ask Job Candidates How They'd Handle Sticky Situations; Organize Your Message Board; Judith A. Pasqualoni; Karen Williams, MPH, CHES, NHA; Lynda Simon, RN; Susan Roland, RN; Board For; Book; Candidates Handle Sticky Situations The; Clinic: Head; Handle Sticky Situations The; Head; Job Candidates Handle Sticky Situations The; John's Clinic: Head; Kyla; Lynda; Manager St. John's Clinic: Head; Message Board For; ORs; PACU; Pasqualoni Director; Patients Children; Pediatric Patients Children; Picture Book; Quint Studer's; RN OR Manager St. John's Clinic: Head; Review; Simon, RN OR Manager St. John's Clinic: Head; Situations The; Soothe Pediatric Patients Children; Sticky Situations The; Studer's; accounts; acted; actions; actual; added; administrative; administrator; advance; afraid; answer; asked; assistant; back; bad; basic; block; block-time; board; book; booking; books; bottom; business; call; canceling; candidate; captioned; center; checking; child; children; circuit; coloring; community; computer; concerns; coordinator; creative; current; day; decided; dedicated; depicted; desk; empty; encounter; expenses; explain; explained; faces; facility's; family; fax; fear; feel; finance; free; gave; genuinely; glance; good; goodbyes; granddaughter; handle; health; helps; hit; holding; hours; huge; idea; information; insight; journey; kudos; letters; line; list; listing; long; looked; loses; mail; major; make; members; message; monthly; negative; newest; notes; office; open; operating; page; paper; parents; patients; pediatric; people; person; phase; physicians; picture; pictures; players; positive; printouts; problem; program; put; quality; questioning; questions; read; real-world; realize; receivable; receptionist's; recognize; reducing; relaxed; relay; release; relevant; rely; rest; restrain; sat; schedule; service; show; showed; simple; simply; smiling; spotting; staff; standard; star; struggled; studies; surgeon; surgery; surgical; talked; thumbtacked; time; times; tip; told; top; treat; turn; uncluttered; understandably; visit; volunteered; wanted; ways; week; words; work

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