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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > January, 2007 Vol. VIII, No. 1

Coding & Billing

Penalize Patients Who Cancel Surgery

Richard T. Vagley, MD, FACS

Every empty airplane seat, hotel bed and restaurant table represents lost revenue, never to be recaptured. When you think about it, surgical practice is no different in that regard. We sell time and space in the operating room. When a patient, especially a private-pay cosmetic surgery patient, cancels or postpones elective surgery at the last minute, you can't re-utilize operative time you've committed to her in an equally productive way. Just like many airlines, hotels and restaurants, I penalize patients who cancel surgery my staff and I scheduled on their behalf and at their request.

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Categories: Code/Bill/Reimburse, Business Management, Patient Management
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