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Outpatient Surgery E-Weekly

Contact Congress Over Drug Shortage Issues

A Kentucky congressman is urging surgical facilities to contact their members of Congress and request that they sign his letter demanding changes to...

N.J. Posts ASC Inspection Reports Online

State and federal inspection reports of New Jersey's ASCs are now available online, giving patients an opportunity to make more informed choices abo...

Are Opioids Necessary?

While it's not always practical, or even possible, to eliminate opioids from your post-op pain management regiment, reducing their use in favor of n...

Archive > November, 2006 Vol. VII, No. 11

Staffing

The Quintessential Surgical Center Employee

Wes Becton, MBA, CASC

We administrators can only take so much. I was frustrated. I was tired of employees who came and left without caring about the center and the staff. Half of the employees were busting their butts, the others were doing a fraction of the work. Something had to change. Part of that change revolved around my role in the center. As the administrator, I had to change in order for the facility to move forward. Over time, I developed eight qualities of the quintessential employee, qualities that I now look for in each new person I hire.

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For the love of the center; Employees; Half; Listening; Olympic; Part; Pick; Quintessential; Saturday; Simply; Smart; Thirty-three; accepted; account; active; administrators; answer; apologized; asset; athlete; attended; bash; blame; bottom; budgeted; business; busting; called; camaraderie; candidate; care; careless; caring; center; change; commitment; community; competent; complete; completely; complex; concerns; confirmed; counted; create; definition; demand; developed; direct; disappointed; discharge; distracted; dollar; dropped; effective; employee; employees; employers; encourages; enthus... show all keywords
For the love of the center; Employees; Half; Listening; Olympic; Part; Pick; Quintessential; Saturday; Simply; Smart; Thirty-three; accepted; account; active; administrators; answer; apologized; asset; athlete; attended; bash; blame; bottom; budgeted; business; busting; called; camaraderie; candidate; care; careless; caring; center; change; commitment; community; competent; complete; completely; complex; concerns; confirmed; counted; create; definition; demand; developed; direct; disappointed; discharge; distracted; dollar; dropped; effective; employee; employees; employers; encourages; enthusiasm; environment; excess; excuses; expensive; expert; extra; facility; families; family; fault; feel; financial; find; firsthand; fix; flow; found; fraction; fresh; front; functioning; gain; give; giving; gladly; gossiping; great; happen; hard; healthcare; hear; heart; hiring; idea; implemented; improve; information; informed; initial; instructions; instrument; interview; involved; issues; job; leaders; learn; learned; learning; left; level; line; link; listen; local; love; made; make; managers; means; meet; meeting; meetings; members; money; move; needed; neighbors; observation; optional; order; organization; ownership; patients; people; percent; performance; performs; person; philosophy; piece; plan; play; points; practice; prevent; problem; problems; profit; proposed; provide; qualities; quarter; question; quintessential; recently; recovery; reduce; reinforce; responsibility; responsible; revolved; role; runs; scheduled; screwed; sense; separates; shared; sharing; situation; soccer; spend; sport; staff; stake; standing; stay; supplies; surgeon; surgery; suspicions; takes; tasks; teach; technical; technically; telling; tend; things; tidbits; time; tired; told; trash; tray; treat; tremendous; turnout; uncomfortable; videotape; volunteer; wait; wasting; who'll; work; workings; works; wrestle; wrong; youth

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