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Outpatient Surgery E-Weekly

Malpractice Verdicts Often Favor Physicians

Physicians come out on the winning end of 80% of malpractice claims that end in jury verdicts, according to researchers at Massachusetts General Hos...

Study: CT Colongraphy Effective in Finding Polyps

A CT-scan-based, laxative-free "virtual colonoscopy" may be as effective as standard colonoscopy in finding potentially cancerous polyps, according ...

Wrong-Site Prevention Video Shows the Right Way

Wrong-site, wrong-patient and wrong-procedure surgery must be prevented at all costs. The 3 steps of the Joint Commission's Universal Protocol make ...

Archive > November, 2005 Vol. VI, No. 11

Ideas That Work

A Day in the OR for Your Business Staff

Edited by Diana Procuniar, RN, BA, CNOR

Diana Procuniar, RN, BA, CNOR A great way for your schedulers and coders to appreciate how they impact the health and wealth of your facility is to let them spend a day in your ORs. Nothing will open their eyes more than observing a series of cases.

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Where to Find a Great Receptionist; How'd You Know My Name?; Make Your Pre-op Histories More Complete; Basket Full of Benefits; Keeping Track of Your Staff's Time; Katrina Holmes, RN, BSN, CNOR; Yvonne Martin, MBA; Ann Geier, RN, MS, CNOR, CASC; Nanette Hirschi, RN; Melba Willis, RN; Kristine Bedford, RN; Bedford, RN Clinical Director Endoscopy Center; Benefits Once; CASC Vice President; CNOR Administrator Ambulatory Surgery Center; CNOR, CASC Vice President; Center; Club; Complete Nothing; Director Endoscopy Center; Excel; Find; Full; Geier, RN, MS, CNOR, CASC Vice President; Great Receptioni... show all keywords
Where to Find a Great Receptionist; How'd You Know My Name?; Make Your Pre-op Histories More Complete; Basket Full of Benefits; Keeping Track of Your Staff's Time; Katrina Holmes, RN, BSN, CNOR; Yvonne Martin, MBA; Ann Geier, RN, MS, CNOR, CASC; Nanette Hirschi, RN; Melba Willis, RN; Kristine Bedford, RN; Bedford, RN Clinical Director Endoscopy Center; Benefits Once; CASC Vice President; CNOR Administrator Ambulatory Surgery Center; CNOR, CASC Vice President; Center; Club; Complete Nothing; Director Endoscopy Center; Excel; Find; Full; Geier, RN, MS, CNOR, CASC Vice President; Great Receptionist You; Hirschi, RN Director; Histories Complete Nothing; Holmes, RN, BSN, CNOR Administrator Ambulatory Surgery Center; MS, CNOR, CASC Vice President; Name? Here's; Operations Ambulatory Surgery Centers; Pre-op Histories Complete Nothing; President; RN Clinical Director Endoscopy Center; RN Director; RN, BSN, CNOR Administrator Ambulatory Surgery Center; RN, MS, CNOR, CASC Vice President; Receptionist You; Sam's Club; Staff's Time Like; Surgery Center; Time Like; Track; ad; affects; afternoon; amount; anesthesiologist; answer; asks; associate; attach; back; basis; basketful; baskets; beach; beans; benefits; bill; billers; billing; bring; brought; calculates; call; cancel; case; cases; cautions; chart; check; chocolate; clever; coders; coffee; collect; coming; companies; company; compiles; complete; computer; consultant's; correspond; created; day; deals; delay; deliver; delivering; designed; desks; distribute; doctors; dollar; earned; easier; easily; easy; eligibility; employees; empty; encourage; equipment; everything's; eyes; facility; fax; fill; filling; forget; form; forward; found; fracture; front-office; frustrating; full-service; gift; glad; good; goodies; graham; great; health; helps; high-end; hire; histories; host; hotel; hours; human; ideas; impact; impress; include; incomplete; industries; information; infuse; introduce; knew; left; local; long; lot; made; management; medical; move; note; numbers; nursing; observing; offices; one-page; open; opened; order; orthopedic; ownership; patient; payroll; people; personal; phone; physician's; picking; picks; place; plate; practice; pre-op; prevent; previous; print; procedure; program; provide; put; putting; question; quick; range; reacted; ready; realize; receptionist; recoreds; recruit; recruits; regular; requires; resources; restaurant; results; retail; run; salaries; schedule; scheduler; schedules; sees; sense; series; service; she'll; shoulder; sick; smoothly; special; spend; spreadsheet; spurs; staff; staffs; staring; startup; stay; sticky; store; supply; surgeries; surgery; takes; tea; teach; thank-you; thinking; time; top; track; transfer; transferable; understand; visiting; walk; wanted; wealth; wide; worked

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