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Outpatient Surgery E-Weekly

Malpractice Verdicts Often Favor Physicians

Physicians come out on the winning end of 80% of malpractice claims that end in jury verdicts, according to researchers at Massachusetts General Hos...

Study: CT Colongraphy Effective in Finding Polyps

A CT-scan-based, laxative-free "virtual colonoscopy" may be as effective as standard colonoscopy in finding potentially cancerous polyps, according ...

Wrong-Site Prevention Video Shows the Right Way

Wrong-site, wrong-patient and wrong-procedure surgery must be prevented at all costs. The 3 steps of the Joint Commission's Universal Protocol make ...

Archive > December, 2004 Vol. V, No. 12

Staffing

Can't We All Just Get Along?

Ann Geier, RN, MS, CNOR, CASC

Ann Geier, RN, MS, CNOR Managing a surgery center staffed with catty, chatty women is like swimming with the sharks. The key to not getting eaten alive by the bickering and the backbiting that, trust me, fills the halls and walls of most every facility (not just yours!) is to prevent gossip and jealousy from becoming disruptive forces.

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Cook; Daniel Cook; Discipline; E-mail; Employees; Explain; Letting; Managing; Nurses; Outspoken; PACU; RN; Remaining; Senior; Start; Troublesome; Veteran; Weave; act; action; added; admissions; agent; aired; alive; apology; associate; attention; aware; backbiting; backgrounds; behave; behavior; bickering; bigger; blood; break; bringing; brings; brought; bullied; cake; candidate's; caught; center; challenge; chatty; choice; clashing; clear; cliques; clocks; comfort; comfortable; communicate; complaint; complete; concern; confuse; conspired; constantly; control; convey; core; cover; credibility;... show all keywords
Cook; Daniel Cook; Discipline; E-mail; Employees; Explain; Letting; Managing; Nurses; Outspoken; PACU; RN; Remaining; Senior; Start; Troublesome; Veteran; Weave; act; action; added; admissions; agent; aired; alive; apology; associate; attention; aware; backbiting; backgrounds; behave; behavior; bickering; bigger; blood; break; bringing; brings; brought; bullied; cake; candidate's; caught; center; challenge; chatty; choice; clashing; clear; cliques; clocks; comfort; comfortable; communicate; complaint; complete; concern; confuse; conspired; constantly; control; convey; core; cover; credibility; culprit; decisions; declines; defers; defuse; differences; differently; difficult; director; dirty; disagreement; discharge; disciplinary; discipline; discord; discover; disgruntled; disliked; disruptive; divisive; docs; dressed; early; eat; eaten; editor; employee; employees; employment; energy; enjoy; err; established; evaluate; evidence; exacerbate; excel; excitement; expectations; expects; experienced; eyes; faced; facility; factors; fans; favorite; feel; feeling; filling; fills; fire; focus; follow; formula; fresh; friends; front; functioning; gas; gossip; hair; halls; handled; handling; heard; hire; hiring; holidays; ideas; identification; identified; ignore; impartial; impartiality; inability; incendiary; individual; inform; interests; intervention; interview; intimidated; invariably; involved; issue; jealousy; job; key; knowing; late; laundry; lead; leading; level; liaison; literally; local; long; longer; losing; loss; lost; lots; lunch; magnified; make; making; management; manager; matter; mediator; medical; meetings; member; members; mention; mesh; message; model; morale; needed; noticed; notifying; nurse; offending; open; operations; opportunity; other's; outpatient; part; people; perceived; perks; person; personalities; personality; physician-owners; pick; play; power; prepared; prevent; previous; prime; priority; private; problem; problematic; problems; professionalism; promise; proper; protocol; punish; put; question; quick; quo; rarely; reach; reacting; realize; refusal; reinforced; remind; reminders; requirements; resent; resist; responsible; rid; role; root; routine; satisfied; serve; serving; set; shapes; side; situation; sizes; slide; smooth; soft-spoken; solutions; solve; spiral; squelch; stable; staff; staffed; staffers; standards; status; stay; steps; stir; stories; stress; successful; surgeons; surgery; surprised; suspension; swimming; taking; talk; tangible; tension; terms; things; thirsty; time; totally; treated; troublemakers; troublesome; trust; turmoil; turns; unhappy; unwritten; upset; usual; veteran; view; walls; warned; warring; water; women; work; workers

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