Pointers from the Pros

Become Well-known In Your Hometown; Remember, Patients Are Customers — and Human Beings; Benchmarking Shows the Numbers That Matter; Advice for Picking the Right Consultant; Stay In Close Contact With Your Docs; When to Hire an Administrator?; What to Look for When Reviewing Blueprints; Gayle Evans, RN, MBA, CNOR; Cecilia Kronawitter; Scott Bergman, MBA; John Smalley; Anita Lambert-Gale, RN, MES; Deborah Comerford, BSN, CNOR, CASC; Administrator? Your; Administrators; Affiliates; BSN, CNOR, CASC Facility Development; Beings Your; Blueprints It's; Broomfield, Colo. Go; Building; CASC Facility Development; CEO; CNOR, CASC Facility Development; Cincinnati. Make; Close Contact Docs Don't; Colo. 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Create; Numbers Matter Seek; Patients Customers; Picking; Pinnacle III; Professionals; Recently; Reviewing Blueprints It's; Rick DeHart, CEO; Seek; Send; Shows; Smalley Healthcare Venture Professionals; Steinriede Stay Close Contact Docs Don't; Sterilizers; Surgery Affiliates; Temperature; Test; Venture Professionals; Well-known Hometown Most; above-mentioned; additional; administrator; advantages; advice; ahead; air; allocate; allocating; amazed; amazing; ambulatory; amount; announces; annual; applications; appointment; architect; area; areas; articulate; aspects; assess; associate; attach; attached; attractive; automatic; aware; back; backed; base; beings; benchmarking; benefits; big; blood; blueprints; board; bring; brochures; budget; building; builds; built; bulky; business; cabinets; call; called; care; carefully; cases; catch; category; center; chamber; change; check; chief; choice; chosen; civic; clean; clients; clinical; closet; clubs; collective; commerce; commit; committee; communicate; companies; company; comparable; compare; complete; computer; concerns; conditioning; connected; conscious; consequences; consideration; construction; consultant; consultants; consulting; consumers; contacts; continuously; contractor; contracts; control; copies; copy; corporate; cost-efficient; courtesy; creating; customer; date; daughter; days; deal; dealing; decision; decontamination; dedicated; deep; depends; deserve; desk; developer; development; develops; differences; differentiate; difficult; distribute; distributors; due; early; educate; education; effort; electronic; emergency; enable; endoscopy; engagement; ensure; entity; equipment; equity; estate; event; executive; exhibit; expenses; expensive; experience; eye; facilities; facility; fair; fax/copier/scanner; fee-only; feel; fees; figure; financial; find; firm; flexibility; flow; focused; forget; formal; freestanding; frequently; front; gauge; generate; goal; good; granted; great; greatly; guidelines; hands; hang; health; healthcare; heat; highlight; hire; hiring; hospitals; hosting; hot; human; ideas; important; inadvertently; include; including; individual; industries; industry; informal; informed; input; insist; instrument; interest; involved; items; jobs; key; knowing; laws; layouts; lease; list; local; lot; lunch-and-learn; maintained; majority; make; making; man; management; managers; manages; managing; mandated; manual; marketing; marrying; matters; meaningless; means; medical; meet; meeting; minutes; mix; month; monthly; months; moves; multi-specialty; needed; neglect; neglecting; negotiate; newsletters; numbers; obstruction; office; offices; opening; operation; operational; osmosis; outlets; outpatient; owners; ownership; partner; partners; partnership; past; patient; patients; payment; people; perform; periodically; permit; personnel; phone; physician; physician-partner; physicians; piece; place; plane; planned; planning; plans; players; plot; policies; poorly; potentially; power; practice-based; practices; president; pressures; previous; pricing; primary; prior; private; probing; problems; process; processing; programs; project; projects; promote; proper; pros; provide; public; publicly; put; quality; question; real; receive; recommended; referring; regulations; reimbursement; relationship; remember; rep; report; required; requirements; requires; requiring; results; revenue-per-patient; reverse; review; room; routinely; run; running; sales; satisfaction; schedulers; secure; self-insured; send; sense; sensitive; separate; servers; service; sessions; setting; share; she's; similar; sink; size; skimp; software; soiled; space; spaces; specific; spot; staff; staffing; stake; standing; stands; start; state; stations; status; stay; sterile; sterilization; structures; subcontractors; successful; sufficient; summaries; supply; surgeons; surgery; surgical; survey; system; systems; talk; talking; technology; telephone; template; time; timeline; top; trade; traffic; travel; treated; trouble; undersized; undertake; unsightly; unsuccessful; update; utility; vary; vice; visit; visited; wash; washing; water; ways; who'll; work; working; workspaces; writing