When we stepped in to save Brookside Surgery Center from a financial mess, the center was losing $300,000 a year after five profitless years. In our view, virtually every operational piece of this three-OR, multi-specialty ASC in Battle Creek, Mich., was broken:
- Some physician-partners weren't even working at their own center;
- the ORs were overstaffed and underscheduled; and
- billing, supply-buying and contracting were dysfunctional.
