GWINNETT COUNTY, GA. - Just eight years after we built our first outpatient facility on our main hospital campus at the Gwinnett Medical Center, we had the chance to do it again on the other side of the county. This time, we applied what we learned from the first experience to make the Glancy Outpatient Center, our second facility, everything we now knew it could be.

A productive (and plush) waiting room
While conceptualizing the design of our new, 55,150-square-foot, $20.5-million combination day surgery center/diagnostic facility and adjacent medical office building, we knew we had to break away from the traditional hospital environment. Our first outpatient center, which admittedly has an 'institutional' feel, was a springboard for our new center. To determine how we could best create a more positive atmosphere, we held patient and physician focus groups.