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Surgeon Operates on Wrong Knee

A Massachusetts surgeon made headlines last week after performing arthroscopic surgery on an incorrect knee, leading some observers to wonder how wr...

Rose Tattoo Leads to Lawsuit

A New Jersey woman is suing her orthopedic surgeon for invasion of privacy and battery after waking from spine surgery with a temporary tattoo of a ...

Study: Patient Reports Can Be Safety Tool

In your efforts to reduce medical errors and adverse events, don't overlook one of the most valuable tools in your arsenal: your patients. For a ...

Home > Archive > April 2008
Ideas That Work
No More Telephone Tag

No More Telephone Tag
A recorded message easily lets staff know when they're working.

My OR manager used to spend an hour every night calling all 20 OR staff members to let them know what time they were to report the next day. It would take her even longer to leave part-time staff voicemails about their start times. All of this was necessary, or so we thought, because we stagger shifts at our small facility to accommodate our surgeons, who perform cases between 6 a.m. and 4 p.m.

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Categories: Accrediting/Quality, Anesthesia, Business Management, Ideas That Work, Infection Control, Malpractice, Patient Management, Staffing/Training
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