There are two equally important endpoints in flexible endoscope reprocessing: time and thoroughness. Unfortunately, staffers trying to meet one of these may compromise the other, so we may end up making our physicians wait for thoroughly but slowly cleaned scopes, or keeping the schedule with scopes that were cleaned very quickly by cutting corners in our protocol. Neither is an acceptable outcome for facilities that strive for efficiency. Solving this dilemma takes a two-part approach: your facility has to have both the right equipment and the proper training for its staff.