Q How do you determine man hours per case and what is an ideal range?

A Add the hours worked including overtime during a specified time and divide by the number of cases performed during that same period. If you add sick, vacation and other non-productive hours for the same period and divide by total number of cases, you'll get total hours expensed per case. Most facilities use this for the final calculation. It's best to review these calculations as an average over a longer period of time (perhaps a quarter) versus one pay period, recognizing many variables can affect man hours per case, some more manageable than others. Factors to consider include facility hours of operation, physician punctuality, overall volumes, case mix by acuity, staff skill levels and case mix by specialty.