When I catch myself complaining about some aspect of ambulatory surgery-paperwork,
dwindling reimbursements, a shortage of help-I use a technique that never
fails to cheer me up. I reflect on my career prior to coming here.
Nursing was actually my third career-before I went to nursing school,
I had obtained a degree in another health-related field and served in
the military. But I was still unprepared for the stress of being a graduate
nurse in a large hospital. The first three months of my nursing career,
I came home every day in tears. I felt I was doing all I could for my
patients, but was stymied by budget constraints, understaffing, and lack
of guidance. I blamed it on inexperience.
My next position in a cardiac care unit seemed like a big improvement
for a while. I found I really enjoyed the one-on-one care I was able to
give to patients, as well the close relationships I developed with their
families. However, the long hours and the emotionally intense nature of
the work started wearing me down. My colleagues were just as overworked
as I, and we didn't take the time to support each other.
Searching for a fresh outlook, I accepted a position in a neonatal intensive
care nursery. Here I had the opportunity to see life begin instead of
end in an environment where budgets and cost-cutting didn't take center
stage. But I eventually became disillusioned again. Many of my colleagues
seemed to be mired in negativity. Perhaps it was the stress of dealing
with parents unprepared to accept an "imperfect" infant, or the tension
of knowing that a wrong decision might have consequences years later.
Whatever it was, it seemed that nothing at work brought them joy.
The ER was my next stop, followed by the PACU. In both, I found fast-paced,
challenging environments that I loved. But constantly being on call and
seeing more and more positions fall to budget cuts made an already hectic
workload overwhelming.
Two years ago, I was having serious thoughts about starting a fourth
career and leaving health care for good. But fortune smiled on me. I was
hired by the Trinity Outpatient Center.
I was amazed at how much my new environment enabled me to do what I love
and avoid what I don't. There are boundless opportunities to work with
children as well as adults. The pace is fast and exciting. The bureaucracy
is minimal, and the hours are reasonable. The words "it's not my job"
are never heard. We do everything we can to make sure patients enjoy their
experience with us. Very importantly, we take care of each other as well
as our patients. We assign new nurses a mentor to help orient them to
our facility. We support each other, and try to foster an environment
where people want to come to work.
To the nurses who continue to toil in the places I inhabited before I
came here, my hat is off to you. To my colleagues in ambulatory surgery,
thanks for creating this wonderful environment and for welcoming me to
it. I count my blessings nearly every day.